Muhammad Rizwan — Factory Operation Manager

10+

Years Experience

About Me

A Leader Committed to Operational Excellence

A results driven Factory Operation Manager and Quality & Operations Leader with over 10 years of progressive experience in the food & beverage manufacturing sector, spanning Pakistan and Oman.

Currently leading operations at SAFI Global (Jibal Mazoon) in Al Khaboura, Oman, responsible for all day to day plant operations within budgeted guidelines. Previously a key contributor to NBC PepsiCola Pakistan's one of the largest PepsiCo beverage franchises in the country.

Certified Lean Six Sigma Black Belt, ISO Lead Auditor across multiple standards (ISO 9001, ISO 22000 / FSSC, ISO 45001), and HACCP Level 4 practitioner. Expert in driving TPM implementation, quality culture development, and continuous improvement across complex manufacturing environments.

Location

Al Khaboura, Oman

Valid Visa

Oman · UAE

Education

MSc TQM

BSc Chemical Eng.

Languages

Arabic · English · Urdu

Career Timeline

Professional Experience

A decade of progressive leadership across food & beverage manufacturing in Oman and Pakistan.

SAFI Global · Jibal Mazoon

Factory Operation Manager

Sep 2023 — Present

Al-Khaboura, Oman

Current

Jibal Mazoon is part of SAFI Global — a trusted name in the bottled water industry, founded in 2018 and designed to be a perfect complement to everyday moments in Al-Khaboura, Oman.

Creating and executing a vision for operational excellence, utilizing TPM tools to elevate plant performance in True Efficiency, Cost Management, Quality, and Supply Chain Capabilities. Directly managing a team of six and fostering a culture of collaboration, accountability, and continuous improvement.

Managing all day-to-day operations within budgeted guidelines and to the highest standards
Driving plant performance through TPM implementation, enhancing True Efficiency and leading team development focused on productivity, quality, cost, and safety
Identifying operational areas for improvement, developing action plans, and allocating resources to meet financial targets
Preserving excellent levels of internal and external customer and supplier communications
Directly managing a team of six with a culture of collaboration and continuous improvement

SAFI Global · Jibal Mazoon

Quality Manager

Feb 2022 — Sep 2023 · 1.5 yrs

Al-Khaboura, Oman

Led the development of Quality and Food Safety culture across the entire facility. Reviewed and improved existing policies and programs as per latest ISO standards and drove full system implementation in the plant.

Developed and implemented quality and food safety management system (FSSC 22000 / ISO 22000)
Enhanced water testing capabilities and conducted training programs for all staff
Conducted trade quality surveys and collected customer feedback to improve product quality
Monitoring plant performance, resolving quality complaints, and representing plant to regulatory agencies
Cross-functional internal auditing to improve facility per ISO standards and local QC/FS regulatory standards (GCC, HACCP, AIB)
Evaluation of quality and food safety market/consumer complaints, root cause analysis, and corrective action implementation

Naubahar Bottling Co. (PepsiCo)

Assistant Manager — Quality Control

Sep 2020 — Feb 2022 · 1.5 yrs

Gujranwala, Pakistan

NBC is one of the largest PepsiCo beverage franchises in Pakistan, filling all major PepsiCo products including CSD PET & Glass (Pepsi, Dew, 7up, Sting, Mirinda, 7up Mint), Juices (Mango Slice, Tetra Pak) and Aquafina bottled water.

Daily qualitative and analytical issue management on beverage lines with statistical process control reporting to management
Document control: SOPs, SSOPs, and Programs reviewed and updated per latest MCP & MSP
Evaluation of non-conforming products, market complaints, and quality results
Team member for AIB, QAS, and ISO FSSC 22000 facility audits
Ensuring compliance of CIP, COP, HACCP, and GMPs across all lines and production areas
Cross-checking raw material quality: Preforms, Caps, Chemicals, Primary and secondary packaging

Naubahar Bottling Co. (PepsiCo)

QC Shift Incharge

Jul 2018 — Sep 2020 · 2.5 yrs

Gujranwala, Pakistan

Shift management and decision-making while maintaining senior leadership communication loop
Troubleshooting and parameter adjustment on Krones, Sidel & Simmonazi PET lines, and glass line mixers
Krones CIP system and manual CIP system troubleshooting and parameter adjustment
LGC proficiency test kit evaluation
Water treatment, syrup batching, and VDM process qualitative and technical troubleshooting
SAP data collection and daily update; Lab equipment calibration

Naubahar Bottling Co. (PepsiCo)

Quality Control Chemist

Jun 2015 — Jul 2018 · 3 yrs

Gujranwala, Pakistan

Physio and analytical testing of semi-finished and finished products per PepsiCo Standards — Brix, Control drink, Titratable acidity, pH, CO₂ gas volume, TOA, Net content, Crimpage/Torque
Record keeping of daily process-related documents
Cross-checking water treatment quality tests: Alkalinity, Hardness, TDS, pH
Microbiological sampling, testing, and corrective actions against non-conformities

Professional Credentials

Certifications & Training

Internationally recognised qualifications from globally accredited bodies.

Lean Six Sigma Black Belt

Advanced certification in process improvement methodologies including DMAIC and DMADV

IMC, UAE & CPD, UK

Lean Six Sigma Green Belt

Foundation certification in Lean and Six Sigma process improvement tools

IMC, UAE & CPD, UK

ISO 9001 Lead Auditor

Quality Management Systems Lead Auditor certification

CIC, Karachi, Pakistan

FSSC 22000 v.5 Lead Auditor

Food Safety System Certification Lead Auditor — comprehensive food safety management

SGS, Lahore, Pakistan

ISO 45001 Lead Auditor

Occupational Health & Safety Management Systems Lead Auditor

RICI, Lahore, Pakistan

HACCP Level 4

Hazard Analysis and Critical Control Points — highest practitioner certification level

CIC, Karachi, Pakistan

PepsiCo Microbiology Training

CAT III & CAT IV PepsiCo product microbiology training program

PepsiCo International

Beverage Sanitation Training

Beverage sanitation and importance of sanitation in beverages (Eco-Lab & PepsiCo)

PepsiCo International & Eco-Lab

Food Safety Level 2

Certified food safety practitioner by Punjab Food Authority

Punjab Food Authority, Pakistan

Key Initiatives

Projects & Achievements

Strategic initiatives and transformation projects delivered across career.

Sustainability & Innovation

Sustainability, Innovation & Production Scaling

Led strategic sustainability and expansion initiatives including a 25% waste reduction program, packaging material optimization, supply chain shelf life enhancement, and the technical delivery of a new production site and high speed PET line installation, driving cost efficiency, operational scalability, and compliance excellence.

Sustainable Manufacturing

Quality & Efficiency

Total Quality & Efficiency Drives

Directed Total Quality Management (TQM) implementation across multiple PepsiCo production facilities, optimizing product quality, CIP systems, and water sustainability processes, reducing product defects by 18%, chemical costs by 20%, water consumption by 40%, and energy usage by 10%.

Quality Management

Operations & Quality

Operational Excellence & Quality Systems

Led multiple operational excellence initiatives including ISO/FSSC 22000 certification, production yield optimization, and laboratory digitalization through LIMS integration, improving food safety compliance, increasing production efficiency, and reducing batch release turnaround time.

Operational Excellence

Operations

TPM Implementation & Plant Efficiency

Led Total Productive Maintenance (TPM) implementation across Jibal Mazoon production facility, enhancing True Efficiency, reducing downtime, and improving overall equipment effectiveness through structured team-led continuous improvement cycles.

Operations Excellence

Quality Culture

Food Safety Culture Development

Built and embedded a Quality and Food Safety culture from the ground up at SAFI Global Oman. Reviewed, improved, and implemented all policies and programmes per latest ISO / FSSC 22000 standards. Delivered company-wide staff training across all departments.

Quality Management

Standards

ISO & HACCP Audit Readiness

Led cross-functional internal auditing programmes to achieve and maintain compliance with ISO 9001, FSSC/ISO 22000, ISO 45001, and HACCP Level 4, alongside GCC and PSQCA regulatory standards. Represented plant to external regulatory agencies.

Compliance

Supply Chain

Supplier Development Programme

Developed new raw material suppliers from ground-up, conducting supplier audits, external communications, evaluating existing suppliers, and performing material testing. Implemented supply chain quality tools and ensured full trade compliance standards.

Supply Chain Quality

Continuous Improvement

Lean Six Sigma Deployment

Applied Lean Six Sigma methodologies — DMAIC and DMADV — across multiple operational processes. Deployed Value Stream Mapping and statistical process control approaches to drive measurable improvements in quality, yield, and cost efficiency.

LSS Black Belt

People & Systems

Team Leadership & Workforce Development

Directly managed a team of six at SAFI Global, fostering a culture of collaboration, accountability, and continuous improvement. Delivered extensive training programmes across quality, food safety, and operational standards for entire facility workforce.

Leadership

Muhammad
Rizwan

A Leader Committed to Operational Excellence

Professional Experience

Skills & Expertise

Certifications & Training

Education & Qualifications

Projects & Achievements

Software & Systems

Download Full
CV & Portfolio

Let's Start a Conversation

MuhammadRizwan

A Leader Committed to Operational Excellence

Professional Experience

Skills & Expertise

Certifications & Training

Education & Qualifications

Projects & Achievements

Software & Systems

Download FullCV & Portfolio

Let's Start a Conversation

Muhammad
Rizwan

Download Full
CV & Portfolio